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Teaching/Learning Center: SUPPORTING STUDENTS


Classroom Management

Student Sitting in Class

(Resources provided by: The Office of Student Affairs)

The classroom environment continues to change as our students change. There is an increasing faculty need for resources and support in understanding how to identify and triage at-risk student behavior in the classroom. The following resources will support your learning about how to manage crisis in the classroom.

  1. Best Practices: Preventing and Managing Challenging Classroom Situations
  2. Classroom Management Issues and Solutions Table
  3. Dealing with Troublesome Behaviors in the Classroom
  4. Responding to Disruptive or Threatening Student Behavior: A Guide for Faculty

Student Health and Wellness Center

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The Student Health and Wellness Center (SHWC) includes both medical and counseling services for all currently enrolled Otis College students. All students have access to the SHWC, even if they do not have the student health insurance.  

LOCATION: Ahmanson Hall, room 107

HOURS: Monday -Friday, 9am-5pm (closed for lunch, 1pm-2pm)

Julie Spencer, MD, MPH 


  • Treatment for acute illnesses and injuries
  • General preventive care, i.e. physical exams, gynecological care.
  • Travel physicals and immunizations
  • STI Screening (Sexually Transmitted Illnesses)
  • Reproductive health concerns 
  • Vaccinations and allergy shots
  • Laboratory services
  • Referrals to specialty providers or higher level of care, as needed

More information.

Student Counseling Services

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Student Counseling Services are available to support all currently enrolled Otis College students. Services are free and confidential.

Please make an appointment through the Student Health and Wellness Center (SHWC), Ahmanson Hall, room 107.

COUNSELING OFFICE: Ahmanson Hall, Lower Level (room B05A and B05B) 

HOURS: Monday - Friday, 9am-5pm (closed for lunch,1pm-2pm) 

CONTACT: 310.846.5738  


James Birks, LMFT
Staff Counselor

Janet Park, LMFT
Staff Counselor


  • Individual counseling
  • Couples / conjoint counseling
  • Crisis management
  • Group counseling
  • Consultation
  • Referrals to external mental health providers for longer-term therapy
  • Substance Abuse screening and counseling 
  • Outreach programming / education events to promote wellness in the Otis community

More information.

Student Disabilities Services

backpack and notebook

All students seeking disability accommodations in the classroom need to contact Dr. Carol Branch at 310-846-2554 or e-mail

"From Where I Sit" Video Series

- featuring eight CSU Fullerton students with disabilities who share their experiences in the college classroom.

They tell their stories by answering five questions:

  • What is your disability?
  • What made you decide to come to college?
  • What is it like in the classroom?
  • What do you have to do to keep up with the class?
  • What suggestions can you offer to faculty that will make their classroom more accessible?

It is amazing to realize what we can do as faculty to support student learning.

All faculty members are encouraged to include the following statement on all
course syllabi:

If you are a student with documented disability services (physical, learning, or psychological) requiring reasonable academic accommodations, you must contact Dr. Carol Branch (310.826.2554) before you need any accommodations. Retroactive accommodations are not provided, so please be sure to make your request early in the semester. All discussions will remain confidential. 


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(Resources provided by: The Office of Student Affairs)

FERPA and Social Media (Faculty Focus, 2011)

“FERPA is one of the most misunderstood regulations in education. It is commonly assumed that FERPA requires all student coursework to be kept private at all times, and thus prevents the use of social media in the classroom, but this is wrong. Simply stated, FERPA requires schools to maintain control over certain student records. These records include medical information, social security numbers, and grades.” 
FERPA does not prevent faculty from assigning students to create public content as part of their course requirements. Faculty who want to incorporate social media into their classrooms should be mindful of the following (adapted from Faculty Focus): 

  • When students are assigned to post information to public social media platforms outside of the College’s LMS, they should be informed that their material may be viewed by others. 
  • Students should not be required to release personal information on a public site. 
  • Faculty comments or grades on student material should not be made public.
  •  While not clearly required by law, students under the age of 18 should get their parent’s consent to post public work.

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